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FAQ

* The digital sample must be approved and the total due must be paid in full before we begin work on your order. 

 

* We are not responsible for wear and tear once materials have been worn, washed, or dry cleaned, etc., or any mistakes that are not noticed by the consumer when approving the digital sample. Therefore regardless of reasoning, ALL SALES ARE FINAL, NO REFUNDS. 

* Organized Ink does not print on apparel provided by the customer because we do not want to be responsible for replacement in the case of a mis-print. 

 

* Prices are subject to change due to supply, shipping rates and labor rate changes. 

***Owner's Note:

  • Serious Inquiries only.

  • Minimum quanity order is 10.

  • We no longer print for clothing/fashion lines.

  • Orders that cost $500 or more are eligible for a digital mock up with a model, upon request.

  • We do not produce physical mock ups. 

  • Organized Ink is a web-based business, we do not have a brick and mortar.

  • All orders must be shipped, however, we will allow pick ups, a drop off or meet up for larger orders (in state, Metro Detroit area only).

FREQUENTLY ASKED QUESTIONS

Q.  What is the minimum quantity that must be met in order to place an order?
A.  Minimum order quantity is 10. There are some instances where we are willing to do smaller orders as low as one (1). However, remember, the larger your quantity the less you pay per unit. 

Q. Does Organize Ink produce the orders? 

A. Yes! But in instances that require digital screen print or screen print (plastisol ink) transfer, the logos will be outsourced but the actual printing labor is done in-house by the owner. 

 

Q. What is the maximum dimensions that Organized Ink can print?

A. In-house logos are restricted to the following dimensions - HTV (10 in wide x 10 in height), Dye sublimation (shot glass, mugs and tumblers only) are at a maximum dimension of 2in wide x 6 inch height. No full coverage prints for Dye Sublimation. Digital screen print logos can be produced up to 14in wide x 16in height.

 

Q. Do Organized Ink embroider?

A. Unfortunately, no not at this time. 

 

Q. What is the maximum quantity that Organized Ink can produce?

A. We are a smaller company that is ran by 1-2 people. Our maximum quantity for a single order at this time is 2,000 pieces. Larger quantities are negotiable. 

 

Q. Do you create/conduct graphic designs for your customers?

A. Unfortunately, we are not graphic designers. At this point all customers either come with their own design or we can connect you to the graphic designer that we use (additional fees apply).

 

Q.  How do I order and pay?
A.  Orders are completed over the phone, email or text.  Once you have spoken to a representative you can make the decision to pay with any major debit or credit card via our click and pay secure Square, Pay Pal, or via Cash App, Venmo, & Apple Pay systems.
 
Q.  How long will my order take to arrive?
A.  Turn-around time is 7-10 BUSINESS/WORKING days, unless a special turn-around time has been negotiated with the owner.  

Q.  How do I get a price quote?
A.  Send an email to oicustomprints@gmail.com or Call 313 451.1170 (ask for Rob) to receive an over the phone quote.
 
Q.  Can I have my order rushed?
A.  A 25% rush fee is included on rush orders, the turnaround time is negotiated.
 
Q.  Can I see a sample before my order goes into production?
A.  You can preview your logo or design via an electronic sample only; we do not provide printed samples. Note that the digital/electronic logo colors may different slightly than the printed material.
 
Q. Who is your shipping carrier? How much is shipping?
A. Shipping cost varies depending on the size of your order. We ship with FedEx or USPS. All shipments comes with tracking. 

Q. What are the typical logo placements and dimensions?

A. See the reference below. 

logo placement and dimensions.png
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